I went back into the office and they said there wasn't a Rent A Wreck representative there and that this car was the only one they owned on the lot. It had not been cleaned. I rented a car in Baltimore, MD on Northern Parkway. WOW, really hoping a lawyer comes up with a lawsuit and quick. 13 people found this review helpful Nitin of Charleston, SC Verified Reviewer Original review: Aug.
It got much worse. As a side note, the corporate website, states the cars they rent are not wrecks, they are the same cars everyone is driving. Thirdly, on the day when I returned the car (06/27/2018) I had to go through even more awful experience. The next morning, the manager was not in again. Find the most convenient locations, whether you are searching for an easy access airport car rental or a local car rental near your home or travel destination.
The face sheet of their used car rental and leasing states, "In the event that a van is not available due to circumstances beyond our control, we agree to refund your money back in full." That never happened and I am currently two months later. It took over a week for corporate to finally contact me to tell me it was my fault I wasn't getting even a partial refund. I was able to get on a flight and arrived in the early afternoon and called for a ride to the rental agency and they informed me that they had marked me as a no show and voided my reservation and were now sold out. We were looking for the Rent-A-Wreck location and it wasn't until we were in with the rest of the rental car location that the lady on the phone with us (Melissa) said "Oh that's right. I told him I had just made the reservation first of all, and secondly, no other car rental company charges for a cancellation if done 24 hours before pick. I would advise the other customers not to fall in their trap. Then he corrected himself and said, actually it was a "privilege" to be driving one of his cars. He even yelled. Never going over 30 miles even on the Garden State Parkway. I will make it my mission to spread this information to every travel site I can....
I called and confirmed my car rental 3 (three) days in advance. He wouldn't give me a different car! Subsequently I rented an Infinity SUV from Hertz as soon as I left that lot for about.00 less. I tried get them to allow me to bring it to another Rent A Wreck location so that they could verify the shape of the car, but they said it wasn't possible - they were all franchisees and one couldn't do that. I spent 30 minutes in the heat before it finally started. It was pertinent that I get to Florida for my granddaughter's graduation. When the repairs were complete and I asked for compensation for costs associated with dealing the repair of the vehicle he said he wouldn't be able to help us and immediately his phone started cutting out and went dead and I never heard from him. I was scared to turn on the A/C.
I also emailed my request for compensation to the office I rented the vehicle from and never received a response. At BWI it's called Car One." We went over to Car One and we told the lady what we just went through and she said "Oh I'm sorry you went through all that." She has us give her our bank card and insurance papers. Do yourself a big favor and shop around and deal with a reputable company who stands behind their product with pride. I will never rent from this company again. So we called Rent-A-Wreck and asked for another car, a reliable one!
No paper work for the car to prove rental, no driver's manual. I ordered a sub-compact car, as it's easier to park both in New Jersey Tri State area. Rent-A-Wreck needs to stop falsely advertising cars that are not there on days they are not open on Kayak, which is a major hotel/flight/car rental purveyor. But after a couple of days, this transaction was posted to my account. Upon visiting the office after this ordeal, they were extremely rude to me and refused to refund more than a day's worth of expenses even though the car had been mechanically impaired for days prior. He must have felt really out of place being asked and was abrasive, arrogant, rude, and condescending. However, at the gas station, we realised that some lights didn't work. Believe me, I wanted to scream, but the people working there would ignore that too. Location: In City, next, page 1 of 14, showing Results 1-5.
Knigge of Switzerland, verified Reviewer, original review: Sept. I was not asking him neurosurgery advice, I was asking him to relay to me what was covered. The first week, it took four tries to get a car with the least amount of stains on the inside seats. I will never do business with this company again. The dirtiness and smell of the interior was truly disgusting. But please, leave your family home. Next, page 1 of 14, showing Results 1-5 of 67, rent A Wreck: 1091 dixwell AVE, hamden, Connecticut, USA.
I booked a minivan on 30th Aug. I called them 10 times and left VM over Saturday, Sunday, but they did not call me on Monday. True to her word, the vehicle we received was in horrible shape. 2, 2015 In the spring of 2015 I reserved a minivan from Rent-A-Wreck. The total price for our rental 1,700.00 compared to the 700.00 that I was supposed to pay at Rent-A-Wreck.
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